Company
Location
Melbourne - Australia
Job type
Full-Time
Golang Job Details
Date: 27-Apr-2023
Location:
Melbourne, VIC, AU Sydney, NSW, AU Brisbane, QLD, AU Adelaide, SA, AU
Department: Consulting
Description:
Job Requisition ID: 33640
We offer:
Flexible work arrangements - work in a way that suits you best. Learn more at Deloitte Flex
Rewards platform - your hard work won't go unnoticed at Deloitte. Learn more about what working at Deloitte can mean for you.
Training and development - at Deloitte we believe in investing in our best assets, the people. You will have access to world class training and funding for industry and other professional certifications. You’ll also work with wide range of clients, technologies, and methodologies, which will accelerate your learning.
Support and coaching to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
A culture where we listen to each other and pride ourselves in delivering the best possible outcomes. Most importantly, we love to have fun.
We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. Inclusion at DeloitteAre you excited and passionate about assisting public and private sector organisations accelerate their transition to a cleaner, greener, and innovative future whilst growing your strategic and operational consulting skills? Deloitte is the place for you.
What will your typical day look like?
As a Service Delivery Manager in the Industrial Redesign and Innovation team, within the Operate team for Optimal Reality, you will maintain, support and improve the live instances of Optimal Reality being used by our clients to solve some of their most pressing day to day challenges.
Manage and track through client support tickets within the team to ensure timely and appropriate responses
Provide technical support and guidance for Optimal Reality Operate teams
Work side by side with the Optimal Reality product team to provide feedback on key technical challenges in the solution and areas for improvement
Support the enablement team ensure that future client projects have a suitable operations plan and structure planned in from the outset
Produce Operational reporting for clients on their tickets, response times and uptimes as required within contracts
24/7 on call and shift support will be required to support our clients who are working around the clock and need Optimal Reality to remain stable even out of hours
About the team:
Optimal Reality is Deloitte’s advanced Digital Twin platform. We help organisations in asset intensive industries to use data and digital technologies to visualise, understand, control and optimise their network based operations in real time. We want to improve the way Australians live, work and move.
We ingest multiple data sources, processing millions of messages an hour and present this in real time to operators to improve their decision making and ultimately make our cities smarter and lives easier. We use computer vision and other AI/ML to improve our understanding of what's happening and we use simulation and prediction techniques to optimise for the best possible outcome.
Our back end languages include Golang, Julia and Python. We use GraphQL in the BFF layer and our front end applications are built with React and Javascript and uses DeckGL. We're a full stack team with skills across front end, back end, data and devops.
Obsessed with speed, and grounded in Formula One thinking, we have a clear focus on finding new and better ways of ingesting, processing, and predicting, live data to create smarter and greener cities through digital twins of transport networks, new energy systems and across supply chains - building applications to help operational staff to improve their ability to collaborate, and make the best decisions to optimally control the network.
Our team is smart, passionate, loves what they do and has fun while they do it. An amazing opportunity to make an impact that matters with high profile clients - be a part of one of the fastest growing teams.
Enough about us, let’s talk about you.
You are a highly motivated individual with:
Extensive experience in a client facing/technical support role
Experience working on complex technology projects
Demonstrated experience supporting technical solutions, particularly AWS based architecture
Demonstrated experience in Python and GraphQL
Demonstrated technical development experience, preferably in microservices systems
Familiar with languages and tools including Julia, SQL, Kubernetes, Docker and Terraform
Advanced problem solving and client delivery skills
Have or be eligible for AGSVA baseline clearance
Why Deloitte?
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.
We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.
We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.
Location:
Melbourne, VIC, AU Sydney, NSW, AU Brisbane, QLD, AU Adelaide, SA, AU
Department: Consulting
Description:
Job Requisition ID: 33640
We offer:
Flexible work arrangements - work in a way that suits you best. Learn more at Deloitte Flex
Rewards platform - your hard work won't go unnoticed at Deloitte. Learn more about what working at Deloitte can mean for you.
Training and development - at Deloitte we believe in investing in our best assets, the people. You will have access to world class training and funding for industry and other professional certifications. You’ll also work with wide range of clients, technologies, and methodologies, which will accelerate your learning.
Support and coaching to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
A culture where we listen to each other and pride ourselves in delivering the best possible outcomes. Most importantly, we love to have fun.
We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive. Inclusion at DeloitteAre you excited and passionate about assisting public and private sector organisations accelerate their transition to a cleaner, greener, and innovative future whilst growing your strategic and operational consulting skills? Deloitte is the place for you.
What will your typical day look like?
As a Service Delivery Manager in the Industrial Redesign and Innovation team, within the Operate team for Optimal Reality, you will maintain, support and improve the live instances of Optimal Reality being used by our clients to solve some of their most pressing day to day challenges.
Manage and track through client support tickets within the team to ensure timely and appropriate responses
Provide technical support and guidance for Optimal Reality Operate teams
Work side by side with the Optimal Reality product team to provide feedback on key technical challenges in the solution and areas for improvement
Support the enablement team ensure that future client projects have a suitable operations plan and structure planned in from the outset
Produce Operational reporting for clients on their tickets, response times and uptimes as required within contracts
24/7 on call and shift support will be required to support our clients who are working around the clock and need Optimal Reality to remain stable even out of hours
About the team:
Optimal Reality is Deloitte’s advanced Digital Twin platform. We help organisations in asset intensive industries to use data and digital technologies to visualise, understand, control and optimise their network based operations in real time. We want to improve the way Australians live, work and move.
We ingest multiple data sources, processing millions of messages an hour and present this in real time to operators to improve their decision making and ultimately make our cities smarter and lives easier. We use computer vision and other AI/ML to improve our understanding of what's happening and we use simulation and prediction techniques to optimise for the best possible outcome.
Our back end languages include Golang, Julia and Python. We use GraphQL in the BFF layer and our front end applications are built with React and Javascript and uses DeckGL. We're a full stack team with skills across front end, back end, data and devops.
Obsessed with speed, and grounded in Formula One thinking, we have a clear focus on finding new and better ways of ingesting, processing, and predicting, live data to create smarter and greener cities through digital twins of transport networks, new energy systems and across supply chains - building applications to help operational staff to improve their ability to collaborate, and make the best decisions to optimally control the network.
Our team is smart, passionate, loves what they do and has fun while they do it. An amazing opportunity to make an impact that matters with high profile clients - be a part of one of the fastest growing teams.
Enough about us, let’s talk about you.
You are a highly motivated individual with:
Extensive experience in a client facing/technical support role
Experience working on complex technology projects
Demonstrated experience supporting technical solutions, particularly AWS based architecture
Demonstrated experience in Python and GraphQL
Demonstrated technical development experience, preferably in microservices systems
Familiar with languages and tools including Julia, SQL, Kubernetes, Docker and Terraform
Advanced problem solving and client delivery skills
Have or be eligible for AGSVA baseline clearance
Why Deloitte?
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.
We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.
We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.
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